Yes, but we ask that you check with the office first please

The driver service is only available Monday-Friday (excluding Bank Holidays) during the day.

As much notice as possible is preferred when booking a driver however we appreciate that sometimes appointments may come up at short notice and we will always do our best to help where we can.

Our driver service covers a range of approx 20 miles from your home. Do check with the office if you need clarification.

Please refer to our section on wheelchair accessibility for more details.

Please inform the office that you wish to bring an assistance dog and we will do our best to accommodate your request.

Some of our drivers are on a schedule so may not be able to allow more time to help on the day. It is best to ask the office in advance if this would be possible to add onto your booking.

All of our drivers are DBS checked and all wear Woodcote Volunteers ID badges.

We take safety of our volunteers and others very seriously and if you are concerned about Covid-19 then please do let the office know –  we will make sure that the driver carries out the relevant precautions (face masks, hand sanitiser, open windows etc.) to provide you with a safe journey.

We do not make a charge but ask that you pay the driver’s expenses directly to the driver in cash. The expenses rate is now 55p per mile but is still £1.50 flat rate if the journey is wholly within Woodcote. When you book a driver, the office helper will inform you of the approximate amount of cash you will need to pass on to your driver for their expenses.  If the amount will cause you financial difficulty, please tell the office helper as we can offer assistance with the cost.

If you are struggling financially and need help with the driver’s expenses for hospital appointments, please see our section on this on the driver service page.

Any donation is always gratefully received. Donations can be made in the following ways:

All of our drivers hold their own vehicle insurance and Woodcote Volunteers holds public liability insurance.

Not all drivers will wish to have pets in their car (e.g. because of allergies). If a driver does agree to carry a pet (say for transport to the vet), the pet will have to be carried in a way that is safe for both driver and passenger (e.g. in a cage or a basket). Please discuss this with the office staff when making the booking.