Erica – a volunteer driver

“I’d seen the advert for Woodcote Volunteers in the Woodcote Correspondent several times, but until recently family commitments had prevented me from signing up. However, once these other commitments eased, I felt ready to put myself forward as a volunteer driver. Having been through the usual induction process (DBS checks etc.), I started driving at the end of 2025. And I’m loving it! I’m doing one or two drives a week, and I’ve already met many people living in and around Woodcote, both fellow volunteers and service users. The clients are mostly elderly and no longer able to drive for various reasons. They’re a joy to talk to, all having led interesting lives, and some with more than nine decades of life experience and wisdom to share. (Not that you would know their age unless they told you that you were driving them to their 90th birthday party!). The clients are without exception very grateful to the volunteers. Until I started volunteering, I’d not realised just how many people are entirely reliant on others to get to shops, the pharmacy, hospital appointments, the optician etc., not to mention community support groups. Were it not for the service Woodcote Volunteers provide, every appointment would be a worry. Importantly for the volunteer, you can do as many or as few drives as you are able. I do one regular drive a week, which suits my routine, but other drivers prefer the flexibility of being able to pick and choose which drives they’ll take on. If you’re still wondering whether becoming a volunteer driver is for you, I cannot hesitate to recommend it. You’ll be joining a lovely group of volunteers, and it’s a wonderful way to meet new people and to make new friends within the community”.

 

Elizabeth’s story

“I have been a volunteer driver since I moved to the village in 1998. My parents had both been volunteer drivers and persuaded me to join the team. I am so glad I did, as it helped me to get to know the area and some of the residents who live here. It is an appealing and fulfilling role – I meet some interesting people, the hours are flexible and I get the satisfaction of knowing I am helping others. I must like it because so far I have completed 1200 journeys! I recommend giving it a try!

Sarah – Our Chair

“Five years ago, after moving to Whitchurch Hill and reducing my working week to four days, I wanted to find a way to give back to the community. That’s when I discovered Woodcote Volunteers – and became a driver.  Driving for the charity is a win-win:  not only does it provide a much-needed service to our local community, it gives me the chance to:

  • Meet fascinating people and hear their stories
  • Give something back without a huge time commitment
  • Feel the gratitude of those we help – something you can truly see and feel

The more I drove, the more I realised what an incredible service Woodcote Volunteers provides. It’s not just about transport – it’s about connection. From regular coffee mornings to tea parties, the charity creates social opportunities that combat isolation.

So, when the Chair position became available, I was delighted to put my name forward. Working with such an experienced and passionate committee has made the transition easy – and inspiring.  Even after 40+ years, Woodcote Volunteers continues to adapt. This year, we launched a Digital Support service, offering one-to-one help for people who want to get online safely and confidently. It’s just one example of how we’re finding new ways to support those in Woodcote and surrounding villages who experience isolation.

I have found being part of Woodcote Volunteers is rewarding, meaningful, and fun..”

Tim – an office volunteer

“I became an office volunteer in October 2021 after being “recruited” at the Woodcote Village Fete. Now retired, I have more time on my hands and wanted to do something of benefit to the village where I’ve been lucky enough to live for the past 30 years. 

The office is manned from 9.30 to 11.00 every weekday morning by two people. Different volunteers work each day, so my only commitment is an hour and a half every week. If I’m on holiday or can’t make my slot for any reason, then there’s always someone else on the team happy to stand in. Likewise, I may be asked to cover for someone who is away. 

The job is very straightforward – we take phone calls from clients who require transport and log the details on our automated booking system. If the request is urgent we will work through a list of potential drivers, calling each in turn until we find someone who can take the job. However most requests are handled by the system, which sends out an email at noon each weekday to all our volunteer drivers with the details of available bookings. A driver can then select a booking that suits them and the system is updated automatically. Most requests are for trips to local health centres, hospitals and shops, but some can simply be for a driver to pick up a prescription and deliver it to the client’s home.

You meet some interesting people and after a while you get to know the regular clients. They are very appreciative of what Woodcote Volunteers do, and this makes the job really worthwhile. I’ve also made new friends with my fellow office volunteers and even if we don’t get any calls at all, it’s a very pleasant way to spend a morning! If you have time on your hands and you want to give something back to the community then I would thoroughly recommend joining the team.”

Brian’s story

“I joined Woodcote Volunteers because I liked the idea of being able to help local people in need of transport to get them to their health appointments – or whatever else they would otherwise have difficulty getting to.  

The new automated booking system works really well for both clients and drivers. We get a daily email listing the drives needed (sometimes if the drive is urgent and within the next couple of days, you will get a phone call) and if you think one of them would suit you, you can click on it to find out more, then accept the booking. An email is sent to you to confirm all the details and you phone the client to agree a pick up time and let them know the approximate cost (based on a 45p per mile mileage allowance). At the same time you get information about any mobility difficulties the client may have and whether you might need to pick up a wheelchair (supplied by Woodcote Volunteers). 

My experience on the day of the appointment has been entirely positive. The clients are always highly appreciative of the service we provide, and it is a pleasure to get the opportunity to chat to them on the journey.  For anyone who has a car and a bit of time to spare, I can heartily recommend joining our team of volunteer drivers.”

Helena – Former Chair of the Woodcote Volunteers

Having lived in Woodcote for 19 years, it was when my parents moved here and my father got involved as a volunteer driver that I learnt the extent of the support Woodcote Volunteers brings to residents.   I was priviledged to be able to contribute to Woodcote Volunteers as Chair of the committee, to support all the essential work they do for our community, Woodcote and beyond.  We have an active committee, always looking to support the needs of the neighbourhood and a very loyal cohort of office staff and drivers, delivering the best possible service. We are always looking for additional inspiration so if you have any ideas that we could include to broaden the scope of the services we can offer, just give us a call.  If you need our services but are not sure whether you qualify, just ask.  We are always looking for ways of helping out those in need, young or old.